Reviews HL Río Playa Blanca**** Hotel

We stayed in Hotel Rio over the new year period... We were delayed flying out from Gatwick so arrived at the hotel a few hours later than expected at 9:15pm. As soon as we arrived in the hotel, the receptionist ca e up to all of us who had arrived, put a band on our wrists and told us to go eat before checking in (they had held the restaurant open for us). The food was delicious and couldn't wait to see what was available for breakfast! Check in was so easier and the staff were all so friendly. Our apartment was lovely! Spacious and very clean. We went and had drinks on the terrace with a fire burner (amazing!!!). Breakfast was delicious!! The pool however is probably the only downside where it wasn't heated but it didn't stop us as a 2 family of 4 getting in and having fun, especially the kids!! The location is beautiful! If you like walking, the walk to the town is lovely as is climbing up the mountain!!! Hotel Rio made our stay exceptional, from the food to the staff!

UK09/01/2020

We loved everything about our stay. The jacuzzi suite was perfect and the staff amazing.

Uk31/10/2019

Hi, I would just like to write a review to say a massive thank you for such a wonderful stay in your hotel. On arrival I was greeted by a very friendly receptionist called Nicole who checked me in quickly and efficiently. She was very kind as I was travelling alone ensured I had all the relevant information for my stay that I needed, including going above and beyond to direct me around the hotel to show me the restaurant etc. Nicole was very pleasant during my stay, always smiling, and without fail always said good morning. She helped me book taxis to areas I needed to be and all in all was a pleasure to meet. The food at the hotel was good, I enjoyed eating at the hotel as well as eating in nearby local restaurants. The pools were very nice also especially having more than one. The room was very clean, and tidied and cleaned every day by the housekeeping service which was great. An added bonus was the fact that the safe was free of charge. Thank you very much for a great stay

United Kingdom29/10/2019

GEACHTE EEN ZALIGE WEEK( van 06 tot 13/03 ) BELEEFD BIJ JULLIE , HET WAS BIJNA TE MOOI OM WAAR TE ZIJN . ZEKER VOOR HERHALING VATBAAR. (groetjes en proficiat aan het personeel van de restaurants zeker de verantwoordelijke met het baardje) MVG MAURICE EN IRMA MYTEN VERBRUGGEN . BELGICA

BELGIE18/03/2019

Hi. We are a family of 3 (me 8 months pregnant) and decided to spend New Year's Eve holiday in the hotel, not entirely sure what we would be facing upon arrival as there were mixed reviews before renovation works. Now that the hotel has undergone major refurbishment (top to bottom) there is no single complaint that we have. The staff (both at the reception and the cleaning staff) were welcoming and helpful, always responsive and going out of their way to meet all our demands (and we had plenty ;-). The hotel itself and bungalows are very spacious, modern and comfortable. Honestly, these best we have enjoyed in Canary Islands! Everything is new, clean, well taken care of! The half-Olympic pool still smells of novelty! I wish the gym had been ready by the time we arrived. Otherwise, I have found no fault with the facilities. All in all, we were pleasantly surprised- we felt at home and became so comfortable that we didn't feel like going back! I wholeheartedly recommend it for families!!

Poland19/01/2019

Just come back from this hotel on 13th December after a week's stay.this hotel was the best ,staff in reception were fantastic and we're very helpful , the hotel was nice and clean everywhere , our room was great ,clean and modern.the resturaunts food was brill very clean and staff were very polite. I CANNOT FAULT THIS HOTEL. Well done to the manager and all staff for a fantastic holiday. Will return soon , once again thank you. Louise and tony Atkins

United Kingdom15/12/2018